Shipping, Returns & Warranty

Shipping

Alta Technologies is the largest computer hardware refurbisher in the midwestern United states. Every day, we ship refurbished parts and servers from our office near Minneapolis, Minnesota. With our product experts, technicians, and extensive stock all under one roof, we’re prepared to get you exactly what you need, wherever you are, lightning fast.

In‑Store Pickup

If you live in or near the Twin Cities (Minneapolis and St. Paul, Minnesota), you can find us at:

3850 Annapolis Lane
Suite 100
Plymouth, Minnesota 55447

Just select “In‑store pickup” when you check out and we’ll reach out about when your order will be ready. (In most cases, early morning orders will be available after 1pm Central time the same day, and orders made before noon will be ready by 3pm. Orders made after noon will likely be ready the next day.)

Within the United States of America

Within the United States, we offer the following FedEx Shipping options (you can click the links below for FedEx’s coverage and estimates):

To the Rest of the World

If you live outside the USA, we offer the following policies through FedEx (you can click the links below for FedEx’s coverage and estimates):

Returns

Alta Technologies offers free returns on all new, all refurbished, and most* used products for 30 days, including and following the date they are marked as delivered.

Warranty

Alta Technologies offers a 90 Day Warranty on all new, all refurbished, and most* used products, including and following the date they are marked as delivered. During this time we will try (if possible) to replace non-functioning, failed, DOA, etc. products. If we cannot replace an item, we will start a return and provide a full refund.

* A few used products in our store are marked “as-is”. These products are being sold non-functioning, untested, and for parts only. We do not offer returns, refunds, or a warranty on as-is, untested parts. Parts with this condition will be clearly marked in the description and warranty tabs of their individual listings.

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